MDA Property Manager ©
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Processes
- Bill Tenants
- Collect Money
- Credit Control
- Manage Space and Leases
- Customer Relationship Management (CRM)
- Payments
- Control Cash Flow
- Basic Owner Reporting
- Agency Reporting
- Change Processing Period
- General Ledger
- Asset Register
- Insurance & Replacement Costs
- Facilities / Maintenance Management
- Reconciliations
- Key Performance Indicators
- New Business Opportunities
- Projections & Budgets
- Valuations & Investment Analysis
Bill Tenants
Automate billing from underlying lease agreements. Do bulk rental or operating cost recovery increases. Import utility charges from specialist meter-reading companies. Generate tax invoices and statements and email in bulk.
- Automated tenant charging and credit control reduce clerical work involved to a minimum and increases management efficiency.
- Rentals and recurring recoveries in terms of the lease agreements need only be entered once.
- One-off rentals or recoveries for tenants can be entered as they occur.
- These can be based on meter readings, percentage of expense, percentage of expense increase only, tenant trading turnover, etc.
- Reports give a detailed analysis of recoveries/under-recoveries.
- Print audit trail of captured batches, prior to posting by authorised user.
- Once entered, rentals and recoveries are charged out automatically each month.
- Charging of rentals can continue after lease expiry.
- Bill new tenants automatically with correct amounts for rental, deposit, lease fees, stamp duty, etc.
- Bill vacating tenants automatically with deposit refund, termination costs, etc.
- Import electricity, water, gas, etc. reading details from meter reading companies.
- Print full metered service details on tenant statements. No need to collate additional 'slips' from meter reading companies.
- Pre-billing check report enables property managers to intercept errors before they occur.
- Late payment interest and/or penalty is automatically calculated and debited to tenants.
- Single point interest rate change for all tenants, but can be individually specified.
- Grace periods on late payment can be specified.
- Layered messaging structure provides for selective printing of messages on tenant statements.
- Restart tenant statement printing at a specified point if printer fails.
- Bulk email monthly statements to save time, printing and postage costs.